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Welcome to Glendale Medical Centre

We are a friendly GP practice providing healthcare to the local population of Harlington and surrounding areas. Our aim is to provide safe, effective and quality healthcare to meet the needs of our population. Our team aims to provide a professional service and this website aims to keep our patients informed regarding the services we offer. Our practice is inspected by the Care Quality Commission (CQC) to ensure we are meeting essential standards of quality and safety. 

Once registered, patients and healthcare professionals work together as partners in care to ensure the most appropriate care is provided. This partnership philosophy extends even further and our 

Please ensure we have an up-to date record of your mobile phone number as we now frequently communicate back to you via text messaging messages about appointments, test results , medications etc. (you can also opt out of receiving messages if you advise us). We can also arrange a video consultation using your mobile (smart) phone.

Our long term practice manager Joanna Dunsford has recently left employment and we are in the process of recruiting a new manager.

We’re pleased to announce that we will be launching a new online consultation tool called PATCHS at our GP practice on 8th July 2022. We have selected PATCHS to take the place of our current online consultation service to improve the experience for our patients. 

The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice - it will not replace face to face appointments, it is in addition to routine contact with Practices. This should not be used for emergencies when you should contact 999 or visit A&E. 

By registering you will have easy access to a range of services from your computer or smartphone, including: 

  • reporting symptoms to your GP
  • booking virtual appointments
  • accessing health advice 

To request repeat prescriptions, you should continue to follow the current process we have in place. 

You can register via the link on our website homepage once we go live.
All you will need to do is provide an email address and set up a password.
 

For more information on PATCHS you can visit their website.

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If you have a health issue that isn’t urgent, advice is available on the NHS website www.nhs.uk or NHS app or you can speak to your local pharmacist

If you aren’t sure what to do, please contact the Surgery who can advise you on how to get the help you need.

www.111.nhs.uk is also available 24/7 for urgent health advice (or telephone 111)

999 is for emergencies only.

 

The way we refer patients to hospital for further treatment has also changed please click on this link



Please ensure we have an up-to date record of your mobile phone number as we now frequently communicate back to you via text messaging messages about appointments, test results , medications etc. (you can also opt out of receiving messages if you advise us). We can also arrange a video consultation using your mobile (smart) phone.


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If you wish to, you can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online. You can also still use the telephone or call in to the surgery for any of these services as well. 

Being able to see your record online might help you to manage your medical conditions. It also means that you can access it from anywhere in the world should you require medical treatment on holiday. 

The services is open 24/7/365 and can be accessed from your home PC, Tablet or Mobile phone. Please speak to one of our receptionists to register for Online Access. 

https://www.patientaccess.com/


(Site updated 11/11/2022)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website